Privacy Policy
Last Updated: October 30, 2023
This Privacy Policy describes how LeadCMS ("we," "our," or "us") collects, uses, and shares your information when you use our platform, visit our website, or engage with our services. We respect your privacy and are committed to protecting your personal data.
This policy applies to:
- Our website at leadcms.ai
- The LeadCMS platform and all related products and services
- Support, consulting, and professional services we provide
2.1 Self-Hosted Platform
When you download and self-host the LeadCMS platform:
- Full Data Control: As a self-hosted solution, we do not have access to the data you store in your LeadCMS instance. You maintain complete control and responsibility for this data.
- Usage Analytics: We collect anonymous usage data about the platform itself if you enable the analytics feature, such as feature usage and performance metrics. This can be disabled.
2.2 Website Information
When you visit our website, we collect:
- Log Data: IP address, browser type, pages visited, time and date of your visit, time spent on pages
- Device Information: Type of device, operating system, and browser settings
- Cookies: We use essential cookies to ensure the website functions properly and analytical cookies to improve our site. You can control cookie settings through your browser.
2.3 Contact Information
When you contact us or sign up for our newsletter:
- Contact Details: Name, email address, company name, job title
- Communications: Records of our correspondence with you
We use the information we collect for the following purposes:
Providing Our Services
- Delivering platform updates and security patches
- Providing technical support
- Fulfilling professional service engagements
Analytics & Improvement
- Understanding how our platform and website are used
- Optimizing user experience
- Developing new features and services
Communication
- Responding to your inquiries
- Sending important updates about our services
- Providing marketing communications (with consent)
Legal & Security
- Complying with legal obligations
- Protecting against fraudulent or illegal activity
- Enforcing our terms and policies
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers
We work with third-party vendors who provide services such as hosting, analytics, and customer support tools. These providers have access to your information only to perform these tasks on our behalf.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Legal Requirements
We may disclose your information if required by law, such as to comply with a subpoena, legal proceedings, or similar legal process. We may also disclose your information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, or destruction.
Our Security Practices Include:
- Encryption of data in transit using TLS
- Regular security assessments and updates
- Access controls limiting data access to authorized personnel
- Continuous monitoring for suspicious activities
For self-hosted deployments, you are responsible for maintaining the security of your environment, including server security, access controls, and data backups.
Depending on your location, you may have certain rights regarding your personal information:
Access and Portability
You can request a copy of your personal information we hold and transfer it to another service.
Correction
You can request that we correct or update inaccurate information about you.
Deletion
You can request that we delete your personal information, subject to certain exceptions.
Marketing Opt-Out
You can opt out of marketing communications at any time by using the "unsubscribe" link in our emails.
To exercise any of these rights, please contact us at privacy@leadcms.ai. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
For self-hosted deployments of LeadCMS, you control the retention of all data stored within your instance.
We may transfer, store, and process your information in countries other than your own. Where we transfer your personal information to countries outside of your own, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.
For self-hosted deployments, data remains in your chosen location unless you configure integration with third-party services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy or our data practices, please contact us:
privacy@leadcms.ai